Educational Requirements:
- BS Required, Masters in Health Related field preferred
License/Certification:
- Current Massachusetts licensure.
- CNOR preferred
- BLS and ACLS competent.
The Surgical Services Manager provides clinical, fiscal and leadership direction for the Peri-operative Suite, Operating Rooms, and Central Sterilization Reprocessing (CSR) This position is responsible for 24 hour, seven day a week patient care management. The Manager implements and monitors fiscal and clinical indicators to meet departmental goals and standards. This role serves as the key link between the unit staff and nursing and hospital administrative staff. The Manager collaborates with all disciplines to promote communication and integrated services for patient care. S/he functions within policies, practice guidelines and nursing standards of Sturdy Memorial Hospital in accordance with the Massachusetts Nurse Practice Act, Accrediting agencies, CDC and OSHA standards.
Report to: Senior Director of Perioperative Services
Manages: RNs, OR Aides, OR Schedulers, OR Techs, RNFA’s, Anesthesia Techs, CSR Techs, and various supervisory personnel
Essential Duties
- Is responsible for the financial management of the operating room including the creation of budgets, monthly monitoring, and analysis. Considers the financial implications when making plans and decisions; such as scheduling, daily staffing and /or new staffing models within surgical services.
- Ensures efficient operations within surgical services ensuring that there is a positive operational flow and efficiency that is viewed positively by the surgeons who operate within the operating rooms at Sturdy.
- Is responsible for Human Resource Management within surgical services including the hiring and onboarding of new staff, completes performance reviews on time and corrects performance issues in a timely manner.
- Sets annual goals in alignment with departmental and organizational goals to achieve quality, safety and patient experience targets while challenging practices to achieve better outcomes.
- Utilizes effective strategies to facilitate organizational change, involving others in decisions that will affect their work. Oversees resistance to change by listening and addressing concerns.
- Elicits goodwill and mutual respect to build consensus and arrive at common understanding, in order to protect and advance collaborative relationships among colleagues and physicians.
- Role models skilled communication, true collaboration and authentic leadership. Establishes a zero-tolerance expectation to address and eliminate disruptive behaviors in the workplace.
Required Skills/Qualifications/Training/Experience:
- Graduate of an accredited school of nursing.
- Strong background working in the OR required.
- Must meet all criteria associated with responsibilities detailed in this document.
- Must possess excellent interpersonal skills and adaptability, creating a favorable image in relationship to the Nursing Department and the hospital as a whole. Must develop and maintain positive relationships across all areas of responsibility.
- Ability to self-direct all activities, including creation of documents and use of various software products.
- Must visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
- Provides timely, positive responses to the needs of all customers, including patients, families, co-workers and physicians.
Preferred Skills/Qualifications/Training/Experience:
- 3-5 years leadership experience in Peri-operative Services.
